So it’s 2am and you are still studying. Still beavering away like the studious undergraduate you are. But then, disaster! That book you thought you had… it’s gone and you can’t find it. You must have returned it to the library with your last batch. You need it to finish your bibliography and your paper is due tomorrow! What are you going to do?
Well if you happen to go to colleges who use the much-triumphed, ‘Ask and Librarian’ service you can simply text, call or internet chat with a librarian 24-hours a day. The librarians will help you search databases, find articles and cite sources all from the comfort of you own room.
‘Ask a Librarian’ was launched in Florida in 2003 and has since seen a skyrocket in popularity. In Florida alone it has logged over 274,000 email questions since its birth. It has proved so successful that many universities nationwide are signing up to the service which now includes apps and widgets that can be used on portable electronic devices.
‘Ask a Librarian’ runs its own awards program for exemplary librarians awarding the ones who are most helpful to students. Recent winners include librarians from diverse institutions such as, Florida State University and St Petersburg College.